FREQUENTLY ASKED QUESTIONS

General Questions

What is domiciliary care?

Domiciliary care refers to the support and care provided in an individual's own home, enabling them to live independently and comfortably.

What services do you offer?

We provide a range of services, including personal care, domestic support, medication management, companionship, and specialized care.

Who can benefit from your services?

Our services are designed for individuals who need support with daily living activities, including the elderly, those with disabilities, and those recovering from illness or injury.

Care and Support

How do you create a care plan?

We conduct a comprehensive assessment to understand each client's unique needs and preferences, and create a personalized care plan tailored to meet their requirements.

Can I choose my caregiver?

Yes, we match clients with suitable caregivers based on their needs and preferences, and encourage open communication to ensure compatibility.

What if I need urgent care?

We provide emergency care services, and our team is available 24/7 to respond to urgent needs.

Payment and Funding

How much does your service cost?

Our costs vary depending on the services required and the frequency of care. We provide transparent pricing and work with clients to find affordable solutions

Do you accept funding from local authorities?

Yes, we work with local authorities and accept funding to support clients who are eligible.

Can I use private health insurance?

Yes, we accept private health insurance, and our team can assist with claims and billing.

Caregivers and Staff

What qualifications do your caregivers hold?

Our caregivers hold relevant certifications, such as NVQ Level 2 in Health and Social Care, and undergo ongoing training and development.

How do you vet your caregivers?

We conduct thorough background checks, including DBS checks, and ensure caregivers are fully vetted before working with clients.

What if I'm not happy with my caregiver?

We encourage open communication and work with clients to resolve any issues or concerns. If necessary, we can assign a new caregiver.

WHY CHOOSE

TRIPLE A's

You can trust that our dedicated team will provide personalized, high-quality care, tailored to your unique needs and preferences.

Have any questions?

+44 1375 271110

Open Mon - Fri

08:00 - 17:00

Need some help?

hello@tripleashealthcare.co.uk

QUICK LINKS

Our Homes
Care Services
Why Choose Us
Careers

SERVICES

Personal Care
Meal Preparation
Medication Management
Specialized Care

CONTACT US

Address
Email
Phone